Built for the Work Behind Every Property
Behind every successful short-term rental are countless guest messages, maintenance requests, vendor conversations, work orders, schedules, follow-ups, and administrative tasks.
OnPass exists to make that work easier.
We provide the operational support property managers need to keep their portfolios running around the clock.
What we are, and what we aren't.
- Is OnPass a property management company?
No.
OnPass supports property managers and short-term rental operators with the operational work behind their portfolios. Your team remains in control of the properties and the overall management relationship.
- Is OnPass a maintenance contractor?
No.
OnPass coordinates maintenance rather than physically performing every repair ourselves. The actual repair is completed by the appropriate vendor, whether that's one of your trusted vendors or a provider sourced through OnPass.
- So what is OnPass?
An operational layer.
Guest support, maintenance coordination, vendor management, cleaning coordination, virtual assistants, and back-office operations, following your processes and rules.
Who OnPass is built for.
- A growing operator who no longer wants to personally answer every maintenance call.
- A property manager that needs overnight and weekend coverage.
- A larger portfolio that needs help coordinating vendors and work orders.
- A company looking for trained property management virtual assistants.
- A team that needs additional support without building a larger in-house operation.
Let's talk about your operation.
Tell us how your team handles guest support, maintenance, and vendors today. We'll build the workflow around it.
or call +1 (404) 574-1364
or email info@onpass.co