Virtual Assistants Built for Property Management
Your team shouldn't spend every day chasing paperwork, updating systems, following up with tenants, coordinating maintenance, and completing repetitive administrative work.
OnPass provides property management virtual assistants trained to support the operational needs of short-term rental operators and property management companies.
Your VA becomes an extension of your existing team.
What an OnPass virtual assistant can take on
Property management operations
- Leasing lifecycle support
- Lead follow-up
- Property marketing
- Applicant communication
- Lease preparation support
- Tenant onboarding
- Move-in coordination
- Move-out coordination
- Lease renewal follow-up
- Inspection scheduling
- Utility coordination
Maintenance & vendor support
- Vendor outreach
- Vendor scheduling
- Maintenance follow-ups
- Work-order tracking
- Emergency maintenance intake
- Guest and tenant updates
- Quote follow-up
- Smart-home troubleshooting
- Vendor documentation
Bookkeeping & financial administration
- QuickBooks administration
- Accounts receivable
- Rent collection follow-ups
- Delinquency tracking
- Invoice organization
- Expense documentation
- Monthly reporting
- Payment follow-ups
Administrative & back-office support
- Inbox management
- Calendar management
- CRM updates
- Data entry
- Document organization
- SOP creation
- Reporting
- Scheduling
- Tenant follow-ups
- General property management administration
Inside your systems, not another platform.
Our goal is to work inside your existing systems and processes rather than introduce another platform for your team to manage. During onboarding, we'll review the tools you use and build the workflow around them.
The goal is to give your core team more time to focus on higher-value work.
Tell us what your team is buried in.
Leasing, follow-ups, bookkeeping, inbox, CRM. We'll scope the right level of support and start there.
or call +1 (404) 574-1364
or email info@onpass.co